Reply to Buy SMS

Brands and retailers of all sizes are waking up to the benefits of adding shop-by-text campaigns to their existing marketing and outreach strategies.

Everybody reads text messages. SMS marketing is a fast way to reach the right people at the right time. (TechJury says that 60% of customers read texts within 1 to 5 minutes of receiving them.)

When phone calls go to voicemail and emails end up in spam folders, text messaging offers a reliable line of communication between you and your customers. SMS doesn’t have to replace emails or phone calls—it can be a complementary tool to enhance your customer engagement strategy.


How Does Reply to Buy with SMS Work?

You send a product offer in a text message campaign. Customers reply “yes” if they like what they see and want to buy. The transaction is processed directly in the text thread and the order is placed.

TextRetailer’s conversational automation and zero-click checkout make the buying process super simple. Payment and shipping info only needs to be captured once. From there, future orders can be placed within seconds.

What Can You Do with Retail Text Messaging?

Shop-by-text SMS marketing can be used to:

Shoppers List item

Tell shoppers about new products, exclusive offers, and flash sales, offering the chance to purchase

New Customers

Welcome new customers

Share Exclusively

Share exclusive offers or hard-to-find products

Launch Automated

Launch automated text messages based on behaviors and actions

Marketing Lists

Build your marketing lists

Foster two-way

Foster two-way communication for better customer support

Communicate with VIPs

Communicate with VIPs and other customer segments about special deals

Birthday Wishes

Send birthday wishes and deals

Long Term Relationships

Build long-term customer relationships

Send Reminders

Send reminders about events, appointments, and abandoned carts

SMS Marketing can expand your customers

Whether you sell bikes, books, or barbershop services, SMS marketing can expand your customer base and keep people connected to your brand.

Why Retailers Use Reply to Buy Text Campaigns

“Our B2B wholesale clients LOVE the value we provide with weekly text offers.”

Jeff Miller, Managing Director at Grape Expectations, Inc.

“My clients have seen amazing results with TextRetailer. I had a hunch that their audiences would embrace the text to order concept, but the results far exceeded my expectations – both in terms of sales and ROI.”

Martijn van Tilborgh, Owner, Four Rivers Media